Advanced search: please select the FAQ category
How do I register?
Simply by clicking here: http:/gullfoss.is/wp-login.php?action=register
Can we go with normal car or has to be 4×4?
You can visit us with any vehicle (no 4×4 required, the road is good), during winter always check the weather and road conditions before you come.
(you should actually do it before going anywhere) check it here: http://www.gullfoss.is/weather/
How much I have to pay to visit the Waterfall?
The waterfall can be visited 24/7 free of charge.
It is a public free open space.
When is Gullfoss open?
Gullfoss Kaffi schedule can be found here: http://www.gullfoss.is/cafe/
Gullfoss Waterfall is open 24/7, it is a public open area.
How do I get there?
How can I return a product I bought online?
Please read our return policy.
What credit cards do we accept?
We accept all major credit cards.
How far is the waterfall from Gullfoss Kafffi?
It takes about 3 minutes from Gullfoss Kaffi to walk on the wooden boardwalk to the waterfall.
Do we have to pay to visit the waterfall? We are driving from Reykjavik, do we have to pay to enter?
Thanks
Gullfoss Waterfall is in the top 10 waterfalls is the world, it is public, free to visit and open 24/7 .
Gullfoss Kaffi schedule can be seen here: http://gullfoss.is/cafe/
how come I unable select pay by Master Credit card ? I want to buy a Stilla Feldur hat online
We accept all major credit cards.
PLEASE TELL ME HOW TO GET YOUR WEB SITE TO ACCEPT MY MASTER CARD ON LINE I CANT FIND A PLACE WHERE IT WILL TAKE IT SAYS PAYMENT METHOD BUT WILL NOT TAKE NUMBERS.
Below you can see on Facebook the video whit instruction how to check out: https://www.facebook.com/gullfoss.is/videos/1822563227996883/.
If you still will have the issue you can call us and pay over the phone.
Regards, Mihaela
How many tourists there are every day/month and year??
Not sure how many people, I would say millions of people per day.
For more precise figures, check out: http://www.ferdamalastofa.is/en/recearch-and-statistics/tourism-in-iceland-in-figures
—- edit —-
To help you out a little more, an extract from the link, its % compared to people that visit Iceland:
What is the address? I noticed that it says 801 Selfoss. That is also what pingvellir says
Hi Haha…
Location in Google Maps:
We are driving from þingvellir National Park in the mid of July, is it okay to drive there with a normal car? Or do we have to rent a 4×4 drive car?
Thank you very much!!
Hi Margaret,
It is okey to come with a normal car, don’t worry.
Enjoy your holidays.
Hi, I am wondering how long it normally takes to visit here? Would you say that an hour is about enough?
Hi Sally,
It really depends on the person visiting.
Personally I would take my time, and since the moment I leave the parking lot until I get back to the car it would take me 30/40 mins.
This for a fast look around, normally you will need 1:30 hours, passing through the shop and restaurant as well.
Can we access the waterfall in the winter (November)?
Thanks
Hæ Phyllis,
Yes you can!
Just keep an eye out for weather conditions and road conditions every day during winter and careful walking around because of spots of ice on the floor.
(this is recommended in all of Iceland during winter, not just in Gullfoss)
Hello,
Is it possible to walk around with a stroller in order to see the waterfall?
Hi Laila,
During summer it is possible to go on the top view platform by always keeping a eye on the wood pathway.
For the bottom view point you can only go to the edge close to this parking lot, it is not possible to go up-close to the waterfall, it is to dangerous with a stroller.
During winter, simply don’t!
How it looks on summer:
View Larger Map
Hello! My wife and i visited Iceland (and your lovely giftshop) a few months ago. While there, she purchased a keychain. The ornament is a rubber black bird/raven with a sort of angry look. Her purse was just stolen, and she is most sad about the keychain. Would it be possible to see if you still have them and ship one to the US?
Thank you!
Redirected to gullfoss@gullfoss.is
Hi
What idea the cost of parking please?
Parking is free of charge 🙂
is the parking near the watefall or the restaurant? you you have the exact location of the parking for me to key into my gps?
Dear May,
The waterfall is 3mins from the parking lot, location here: http://gullfoss.is/cafe/
GPS: Degrees Minutes Seconds
Latitude N: 64°19’31.53”
Longitude W: 20° 7’45.95”
GPS: Decimal Degrees
Latitude: 64.325425
Longitude: 20.129431
hi, the waterfall is open 24/7 ..is it means to be open at 24 hours?
It means it is a public free area, there is no fence blocking the access or anything, so you can visit whenever you want 🙂
Hello, I would like to know if it safely to drive by night – 17h00 – 22h00 – in your area in a normal rented car.
Thank you for your attention.
Cheers from Madrid
Hi, if the weather permits and the roads are not closed, it is always safe.
check weather reports and road status: http://www.gullfoss.is/weather/
Do you ship to the United states?
Also is the currency in Icelandic Króna or Swedish Krona?
I am wondering what the conversion of kr. 17.390,00 to US Dollars is.
Hi, we ship everywhere around the world by Air-Mail.
Currency is Icelandic Krona, you can use the tool on the online shop to help you convert.
Open a product and scroll down, you will find the tool on your right side.
🙂
From the upper lookout you can see mountains and glaciers (sort of the “back” part of the 360 view). Can you tell me what is the mountain and or glacier(s)? It was a spectacular scene and I would like to know what I was looking at!
Hi, you can see the mountains Hofsjökull and Langjökull on a nice clear day.
Hi, I visited in nov16 and bought some souvenirs. However I did not received my tax refund to my credit card. May I know which tax refund company I should approach to ask? I was told there’s another company other than Global Blue. Thanks!
Dear Spencer thank you for asking, this is a question a lot of people have.
You are suppose to do the tax free when leaving Iceland, you must have the form, fill it out and do it in the Airport.
Additional information: https://premiertaxfree.com/how-shop-tax-free/iceland
For anyone interested, please think about tax free while you are in Iceland, not after, there are a lot of people who dont care for it while they are here and when they leave they want to do it. It is required a forms this form is printed from the registers with the invoice, if you do not get it from the store at the moment, it will not print it again and you will not be able to do it after. This is a incentive from premiertaxfree it is not the shop that refund you. You have to get a different paper for each shop.
Additional information:
How to shop Tax Free in Iceland
Currency: ISK
VAT rates: Standard 24%, food and books 11%.
Eligible for VAT refunds: Non-Iceland residents.
Minimum spend: 6,000 ISK on the same day and in the same store.
Export validation: To be obtained within 3 months after the month of purchase.
If you are purchasing goods in Iceland for personal export, ask in store for a Premier Tax Free form. Complete the form, have it signed by a store employee and attach the original purchase receipts to it.
Then get the export validation and your refund in cash or onto your credit card.
Get export validation and refund
In order to get your tax refund, Tax Free forms must always be export validated within 3 months after the month of purchase.
When leaving Iceland, before checking in your luggage at the airport, present your completed Tax Free forms along with the original purchase receipts to the Premier Tax Free refund agent. Have your passport, purchased items and flight ticket with you for possible inspection. The refund agent will export validate your Tax Free forms and refund you in cash (cash fee may apply) or to your credit card.
For a credit card refund make sure you write the number of a valid credit card on the Tax Free form.
Can you please help me with a photography related question? Of course a decent portion of sunlight is required here… but
Is there a particular time of the day in order to photograph the rainbows that give this waterfall its golden name? Early in the morning or rather at the end of the day(light)??
I will visit Iceland in week 08, 2017. Many thanks in advance for your kind reply.
Hi Roy,
Checkout daytime: https://www.timeanddate.com/sun/iceland/reykjavik
Also check weather: http://www.gullfoss.is/weather/
If the weather is good with no clouds, then come on the daytime sun.
Is it possible to clean the Webcam, it would help to check the weather conditions. Thank You.
Do I have to preregister to visit Gullfoss? Thanks
FAQ Section:
– How much I have to pay to visit the Waterfall?
The waterfall can be visited 24/7 free of charge.
It is a public free open space.
– When is Gullfoss open?
Gullfoss Kaffi schedule can be found here: http://www.gullfoss.is/cafe/
Gullfoss Waterfall is open 24/7, it is a public open area.
Hope this could help.
Hey, i am planning to visit gullfoss in april last week. Will the road conditions be ok for a AWD vehicle??
Hi Arun,
We cannot really predict the weather for the last week of April but this webiste can really help you, it will give you the information of all the roads in Iceland.
http://www.road.is/
And for our area:
http://www.road.is/travel-info/road-conditions-and-weather/south-iceland-road-conditions-map/
Hope this could help.
Good day, we’re planning on visiting your beautiful waterfall next week and will be walking it with a 4 year old. I’m very aware I need to keep a tight watch on her, but would you recommend a harness or other safety device when walking near the falls? She does a good job minding, but like any child loves to run around. I wasn’t sure if I was being paranoid or reasonably cautious. I haven’t been able to find any recommendations regarding kids and winter visits, so thank you kindly in advance.
Hi Shana,
You are more than welcome to visit our beautiful waterfall, but in this case I recommend to be very aware and to keep a tight watch on her near the waterfalls.
I dont know how is going to be the weather during your stay in Iceland but if the floor gets icy I would recommend a harness or even to wear spikes/traction on shoes.
Hope this could help.
Are there wheelchair accessible routes near the falls? Also, is there a wheelchair accessible transit option between downtown Reykjavík and the falls?
Hello Smitty,
There are two parking lots near the waterfall, one below which has wheelchair accessible route near the waterfall, and another one above, where you can see the waterfall from above but the path it is not so good for wheelchair but still it is possible to do it by wheelchair.
About the other question im sorry to say that i did not understand it, the distance between downtown Reykjavik and Gullfoss is quite far, it is around 118 Km, but i can tell you that the roads are in good condition.
Hope this could help.
can i order souvenir through online store and pick it up in shop when i arrive? or that you can guarantee the stock availability? thank you.
Dear cktkrystal, if you would like to prepay the item we can find a way to do it, but this is not through the regular online shop, there it will automatically ask for a shipping address and charge you shipping costs.
If you would like to do this, send us an e-mail to gullfoss@gullfoss.is with your request.
I’m coming in a week to Gullfoss and our plans have shifted a bit. It’ll be 2 other people and myself and we are looking to camp somewhere near the waterfall. Do you have any suggestions on a spot close by? Thanks
Dear John,
The nearest camping side to the Gullfoss waterfall is here: h**p://www.skjolcamping.com/
Hi, I will be travelling to Gullfoss in early August with my family. We plan to have lunch the moment we reach, before start exploring the place. May I know which parking place is more convenient to access the cafe/restaurant? Possible to send me the gps link?
Thank you!
Hi Anny,
Check it out: http://gullfoss.is/cafe/ is has gps coordenates there.
Dear,
I’m referring to the Jökulsárlón parking lot policy where camping is prohibited but allowed for people in a camping van (with toilet).
So, I was wondering if this also something that is applicable at the parking lot of the Gullfoss falls?
Many thanks for your assistance & prompt response.
Kind regards
David
Where not to camp for the night in your camper van
It might seem like a good idea to stay overnight in parking lots outside gas stations, hotels, even on streets in towns and villages but it’s not. Hotels and gas stations are for their customers. If you want to use the bathroom at a gas station, you fill up the car and/or have lunch there. You don’t use the facilities and then bring your own lunch into the dining area.
It’s frowned upon if you park in parking places at camping sites so you cn use their facilities, One never parks the camper in parking lots. If you want to park the camper over night outside a camping site, contact the land owner and ask permission and make sure you are away from everything, are not in the way for anybody and do not leave anything behind.
Where may I camp?
• Along public routes in inhabited areas, you may pitch a traditional camping tent for one night on uncultivated land, provided there is no campsite in the immediate vicinity and the land owner has not restricted or prohibited access, passage or stay within the area by means of signs on gates and walking paths.
• Along public routes in uninhabited areas, you may pitch a traditional camping tent on privately owned land or national land.
• Away from public routes, you may pitch a traditional camping tent, either on privately owned or national land, unless otherwise indicated in special rules which may be applicable to the land area in question.
When must I get the permission of the land owner or right-holder?
• If you plan to camp near places of human habitation or farms.
• If you plan to camp for longer than one night.
• If you plan to pitch more than three tents.
• If the land is cultivated.
• If you plan to use tent trailers, tent campers, caravans, camper vans or similar outside organised campsites or urban areas.
Are there any areas where I may not camp/spend the night?
• Land owners or right holders may restrict or prohibit camping if there is substantial risk of damage to the country’s natural environment.
•If the landowner or right holder has prepared a special camping area on their land, they may direct travelers to it and charge a service fee. Similarly, if there is a campsite in the vicinity, the landowner or right holder may direct travelers to it.
• There may be restrictions on camping in protected areas (see the list of protected areas).
So you still can camp in the wild but you need to get permission from the landowner. Remember the same rules apply wherever you camp, don’t leave anything behind you, others will follow you and they don’t want to see trash from others. We are all in this together.
Hello, referring to the overnight stay for camp, is it okay to for a normal vehicle to stay overnight at the parking lot in Gullfoss / Jökulsárlón?
referring to the overnight stay for a camper, is it also okay for a normal vehicle to stay overnight at the parking lot in Gullfoss / Jökulsárlón?
Keep in mind, camping is only allowed in public places away from busy areas, parking lots are forbidden.
Alot of people stay near roads/entraces to the farms, this is also not allowed, if you have bought something is Iceland you can see the prices are high, imagin police fines.
Hello, What is the difference between GL AH12 #40 and RE RE24 #1344? Thank you. – FRANCIS
Hi Francis,
They are both very similar in the path they take, but the main difference is time.
The classic takes about 8 hours (it is considerate a full day trip) and the express takes 6 hours.
This means you will spend less time in the atractions to make it faster, if you inteed to take alot of pictures and take your time, Classic is the chooice, if you have a busy schedule and want to see the most the fastest, Express is the way to go.
This also provides different availability and departure times.
Hope this could be of help.
If you need more info about the tours you can always send an e-mail to Gullfoss@gullfoss.is
can you ship some product to singapore?thanks
Yes, We can ship to Singapore.
Hi,
Is there public transport from Reykjavik to Gullfoss waterfall?
yes you can, go to grayline.is , we can recomend them ,
best regards- Gullfoss Team
Hi,
We are coming next week to Iceland. We don’t have much time to do a tour that takes us to the waterfall and we are not comfortable driving in winter either. Do you know if we can get public transport to the waterfall from Reykjavik?
Thanks,
yes, we can reccomend grayline.is try them out ,
best regards- Gullfoss Team
Can you tell me about wheelchair accessibility?
it is good normaly – but can be bit hard when there is very much snow and ice on walking paths. I reccomend using lower card park, it is very close to waterfall – best regards- Svavar-
Hello,
I am going to Iceland on February. On 11st or 12nd I will be near Gullfoss and would like to do a snowmobiling tour with my 6-year-old son and 70-year-old mom.
Do I have to book online or can I book in the same day?
In case of no enough snow the tour still will be operated?
Kind Regards
Romena
Dear Romena, you can book same day – maby best to know little bit about the weater and condisiton – best regards- Svavar
If I purchase an item from your shop online how long is delivery to UK?
Usually the maximum duration for a shipping to a country in Europe is 2 weeks. But with lucky you can have it even earlier.
Regards, Mihaela
How do I get there by bus?
Hi. We recomand you to take GrayLine bus from Keflavik Airport to Reykjavik and then from there (Bus Termina) to Gullfoss with the same company. They will do the transfer. More information bellow:grayline.is. Regards, Gullfoss Team
Hi I wonder to visit it with my co-workers, can we camp for a day? Is there someone patroling at night?
Hi!
Unfortunately you can not camp here at night. It s not allowed. But very close to GullfossKaffi is a camping site, so you can go there.
Best regards, Mihaela
I was in your store in October and saw a headband that I’ve since regretted not buying. It’s the same pattern as a blue, green and white wool
hat (for kr. 4.790,00). Is it possible to purchase the headband and have it sent?
Dear Ann!
Did you check on our website: http://gullfoss.is/ ? We have different headband from different company; do you remember the company or do you have a picture to send me?
If you can not find it on the website you can pay for it by phone and as well for shipping. More information bellow about the shipping cost: https://www.postur.is/en/.
Best regards, Mihaela
Will the restaurant be open on Easter Sunday?
Dear Lauren!
Yes we will open on Easter Sunday: from 9:30 to 18:00.
Best regards, Mihaela
Hello! I need some help! My best friend recently broke his mug and the only way we could trace it was this website but we aren’t sure do you recognize this product if so where can we order one? It’s model number is M-50184 and the upc was 5690450421958 any help would be amazing! Thank you! It’s a mug with the Icelandic flag as a backdrop but it kinda fades into black and white drawings such as writings people walking etc the only color is the Iceland flag itself…any help would be amazing!
Dear Eislee,
I just sent you an email to follow on this subject.
🙂
Hello! I visited Gullfoss last May and stopped in the visitor center. I saw a beautiful blanket with the Icelandic compass on it in orange. I’m pretty sure it was your store. I cannot find it in your online store and I cannot find it anywhere else. Please let me know if it was your store and if you still have it. Thank you.
Hi, dear Sara!
We just checked and we don´t have something similar with the one that you are looking for!
Are you sure that it was our store ?