Cancellation & Refund
Please note that indicated return times refer to guided tours only, drop offs and pick ups are not included. Additionally, during winter return times can vary due to weather conditions.
All admissions to sites, museums or exhibitions visited are included, unless otherwise stated in tour description.
Unless specifically listed, meals and refreshments are not included. During full day excursions there is a lunch stop at a local restaurant.
Tours and services are subject to currency fluctuation and conditions of cooperative contractors that may provide transportation and other services.
Guidance is in English. Some tours are additionally guided in German, French, Scandinavian & Spanish.
Sturdy shoes and a warm outdoor wear should be worn when traveling in Iceland during any season. Nature is the main attraction on many of the excursions and a short outdoor walk may be included to fully enjoy the tour.
The tour company reserve the right to alter routes, itineraries or timetables without prior notice, should the necessity arise. No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, war or other causes outside the control of Gullfoss Kaffi and our partners. All such losses and expenses are the personal liability of the traveler.
All cancellations must be made in writing and should be sent to firstname.lastname@example.org if it’s not possible to send via email, please contact us by phone ( +354 486 6500 ). Cancellations received less then 48hours prior to the tour departure will be charged in full. All cancellations will be in effect after you receive our confirmation.
Tours purchased on www.gullfoss.is are refunded when is requested at least 48hours prior to the departure. Once a tour or service has started there will be no refunds available. Refunds will be issued after you receive confirmation of the cancellation.
For any additional information feel free to contact us.